About hotel - Robertson Hotel, Naga City

Enjoy elegant comforts without the high price tag at Robertson Hotel in Naga City, Philippines. Comfort balances with style and value, known as The Budget Hotel in Naga, as we offer affordable rates without scrimping on convenience. Back in the utmost comfort is a total of amply furnished 73 rooms with amenities like cable TV, internet access, work desk, and air-conditioning. Each also comes with a private toilet and bath with complete bathroom amenities. Connected with its mother hotel, Villa Caceres Hotel, you’ll surely have an amazing treat (at discounted rates) for its facilities such as a state-of-the-art gym, swimming pool, sauna & spa services, and restaurants and bars. Make occasions extra special with our great venue and use of Function Room for events - whether holding a business conference or a family reunion. A budget hotel to enjoy more your trip to Naga City – is Robertson Hotel.

Terms of stay

Official check-in time is 2:00pm and official check-out time is 12:00nn. Early arrivals and late departures must be requested forty eight (48) hours prior and shall be subject to room availability and corresponding charges.

Check-in	2:00 PM
Check-out	12:00 PM
Booking cancellation	Standard Modification, Cancellation and NoShow Policy will be posted in the booking voucher.
Non-Smoking Policy	All rooms are non-smoking. Smoking is prohibited inside the hotel rooms and within the hotel premises. Kindly ask any hotel representative for the designated smoking area in the hotel. A penalty of PHP5,000.00 will be charge to the guest who will not comply.
Incidental Deposit	Refundable security cash deposit of PHP1,000.00 will be required upon check-in.
Children Policy	11 years old and below is considered as a child and is free of charge in the room but not complimentary in the use of any of the facilities in the hotel, and 12 years old and above are considered as an adult, so it will be charged as an extra person payable at the hotel.
Pet Policy	No pets are allowed inside the room and within the hotel.

Сancellation policy

Non-Refundable Bookings: All bookings made through our website are non-refundable. This means that once the reservation is made and the payment is processed, no refunds will be issued for any reason, including but not limited to changes in travel plans, cancellations, or early departures.

The hotel shall not be liable for failure to comply with this agreement due to force majeure, labor disputes, natural disasters or other causes beyond our control. In turn, the Hotel shall not charge the agent cancellation charges in cases of force majeure.